Welcome to IsCoolLab Co., Ltd. (hereinafter referred to as "the Company"). Thank you for visiting our website (hereinafter referred to as "the Website") and/or using our services. To ensure that you can browse our website or use various services and information with peace of mind, we provide the following Privacy Policy to safeguard your rights. Please read the following carefully:
This Privacy Policy outlines how the Website collects, processes, utilizes, and transfers personal data internationally when you browse the Website or use its services. This Policy does not apply to linked websites outside of the Website or to personnel not entrusted or involved in the management of the Website.
When you visit the Website or subscribe to our marketing information, we may request basic contact information (e.g., name, email address) when necessary. This information is used solely for purposes such as:
By providing this information, you consent to the collection and use of your data in accordance with this Policy.
If you subscribe to our emails or participate in marketing activities, we will retain the name, email address, and contact information you provide. This data will be used exclusively to send you information related to our products, services, and events. You may unsubscribe or update your preferences at any time without affecting your access to our services.
You acknowledge and agree that we may use your contact information to send notifications regarding marketing activities, product updates, event invitations, and similar information. If you no longer wish to receive such notifications, you may opt-out via the unsubscribe link or by contacting our customer service.
To enhance your experience, we may use website analytics tools to track your browsing behavior (e.g., IP address, browser type, pages visited). However, this data is used solely for statistical analysis and cannot identify you personally.
All data analysis is for internal use only, and results will be presented in a de-identified statistical format to ensure your privacy.
The Website employs firewalls, antivirus systems, and other necessary security measures to protect its data. If outsourcing services becomes necessary, the Website will require service providers to adhere to strict confidentiality obligations that meet or exceed the standards outlined in this Policy.
To improve the Website experience, the Company may use third-party services.
If the Website contains links to external sites, this Policy does not apply to those sites or services. You must refer to the privacy policies of those linked websites if you have concerns.
The Website will not provide, exchange, rent, or sell your personal data to any individual, group, private enterprise, or government agency, except under the following circumstances:
To provide you with the best possible service, the Website stores and accesses cookies on your computer. If you do not wish to accept cookies, you can adjust your browser settings to a high privacy level, which will prevent cookies from being stored. However, this may cause some website features to function improperly.
Except as otherwise stipulated by local laws, you have the following rights regarding the personal data you provide to the Company:
You may choose to provide, modify, or delete some or all of your personal data. However, failure to provide required data may impact your experience or the services available to you on the Website.
The Website's Privacy Policy may be updated as needed. Any changes will be posted on the Website without further notice.
We recommend reviewing this Policy periodically to ensure you understand your rights. If you notice any updates to the policy’s effective date, it signifies that the Company has revised the Policy. If you disagree with the revised terms, please refrain from using the Website. Continuing to use the Website or its services constitutes your acceptance of the revised Policy.
If you have any questions about the Website’s Privacy Policy or wish to request changes or removal of your personal data, please contact us at +886 2 2657 0880.
